Shipping policy

SHIPPING POLICY

Last updated: September 4, 2026

At LONAVER, we work hard to make sure your order reaches you safely and as quickly as possible.

ORDER PROCESSING

Orders are usually processed within 1–3 business days after payment has been successfully received.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

SHIPPING TIMES

Estimated delivery times may vary depending on your location and shipping method.

United Kingdom:
Estimated delivery: [30 BUSINESS DAYS]

United States:
Estimated delivery: [30 BUSINESS DAYS]

Other destinations:
Estimated delivery: [30 BUSINESS DAYS]

Please note that delivery times are estimates and are not guaranteed. Delays may occasionally occur due to customs, weather, carrier issues, holidays, or other circumstances outside our control.

SHIPPING COSTS

Shipping costs are displayed at checkout before you complete your purchase.

CUSTOMS AND IMPORT DUTIES

For international orders, customs duties, taxes, or other import charges may apply depending on the destination country.

Unless otherwise stated at checkout, any customs duties or import charges are the responsibility of the customer.

DELIVERY ADDRESS

Please make sure your shipping address is complete and accurate before placing your order.

LONAVER is not responsible for delays or delivery problems caused by an incorrect or incomplete shipping address provided by the customer.

LOST OR DELAYED ORDERS

If your order appears to be significantly delayed or has been marked as delivered but you cannot locate it, please contact us at support@lonaver.com.

We will work with the relevant delivery carrier to investigate the issue.

CONTACT

If you have any questions regarding shipping, please contact us:

Email: support@lonaver.com